We are here to help.


Are you concerned about your financial situation?
Do you have a home loan and are worried about your repayments?
Is it time to refinance?

Your Oxygen mortgage broker is here to help support you through these difficult times, even if you don’t currently have a home loan. It is still business as usual. The Oxygen team is available via mobile and email as always, and now also Zoom.

If you are experiencing difficulty meeting your loan repayments due to the impacts of COVID-19, you can of course go straight to the lender involved immediately. The lenders have dedicated teams to help. Click here for lender hardship contact details.

By contacting your broker first, you can discuss all options available to you and be armed with information prior to speaking to your lender. We also encourage you to seek advice from your accountant or financial planner.

Get in touch today for a confidential conversation so we can help you understand your options or give you an update on the very latest rates and products. A conversation with an Oxygen broker can help guide you in the right direction and could save you thousands.

Find your local Oxygen mortgage broker
or contact us:
1300 855 699

How we can help.

We can help by reviewing your individual circumstances and helping you to understand all the options available to you.

Click here to see some of our most frequently asked questions and answers in the hope they help you too.

Here are two recent examples of how our Oxygen brokers have helped their clients:

Saving of $1,200 per month in repayments.

  • New Oxygen clients had a fixed loan at over 4%pa on their primary residence. To break that fixed rate loan contract, it was going to cost the client $15,000 in break fees.
  • The Oxygen broker then worked closely with the client to get to know them and assess their financial situation to ascertain the best plan for them.
  • Factoring in a refinance rebate from the lender of $4,000 PLUS finding an interest rate nearly 2%pa lower that their original rate, their repayments came in approximately $1,200 LOWER per month.
  • In this particular case, the cost of breaking the loan made sense, the key issue of importance was lowering their repayments due to their income being impacted.
  • In the end, despite the $15,000 break fee, they were better off and in a much better position on a cash flow basis.
  • These clients have now referred to Oxygen two other couples in similar situations.

Saving of $3,191 per month in repayments by switching to interest only repayments.

  • Current Oxygen client on principal and interest repayments. Self-employed and in an industry heavily impacted by current events.
  • Again, the Oxygen broker then worked closely with the client asses their new financial situation to ascertain the best plan for them.
  • Armed with all the relevant information about their options, the client was able to arrange with the lender to switch their existing repayments to interest only, saving the client $3,191 per month.
  • In the end, this was better than deferring payments and having to wear higher repayments in six months.


Important links.

We want to make accessing and navigating all of the main resources relating to COVID-19 as easy as possible for you, to assist you in reviewing and finding more information that is relevant to your circumstances:

Australian Government Website
The Australian Government website provides information in multiple languages and has direct links to other Government websites some of which we have listed individually below.

Australian Government | Department of Health

Australian Government | The Treasury

Australian Government | Australian Taxation Office (ATO)
The ATO has resources to support those affected by COVID-19, including individuals and employees, business and employers. Plus register for JobKeeper updates and learn more about early access to superannuation.

Australian Government | Business
Find financial assistance, eligibility and timing for the new government support for Australian businesses.

During challenging times, making financial decisions can feel overwhelming. There’s support and services available to help you. Visit the Moneysmart website which has important information for you to consider before making some financial decisions.

Global: Government Stimulus Efforts to Fight the COVID-19 Crisis
Here’s what governments worldwide are doing to stimulate their economies.

Smart Traveller
News and updates on travel.

Mental health support.

The outbreak of the coronavirus COVID-19 has impacted people in varying ways on an international scale. It is understandable that during times like this, people may be feeling afraid, worried, anxious and overwhelmed by the constantly changing alerts and media coverage regarding the spread of the virus.

While it is important to stay informed, the following are some mental health resources available:

Heads Up for Small Business
Ahead for Business